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The Registry of Companies of Dubai Healthcare City Authority (DHCA) is responsible for the establishment and registration of companies in Dubai Healthcare City (DHCC). Prospective investors who wish to set up a clinical or non-clinical facility within Dubai Healthcare City should contact the sales team on 800 (Health) 432584. A sales representative will be responsible for communicating the process and act as a primary point of contact for registration support.
All Healthcare Professioanls (HCPs) at Dubai Healthcare City (DHCC) must obtain a license from Dubai Healthcare City Authority – Regulation (DHCA - Regulations), an independent regulatory arm responsible for licensing healthcare providers and professionals, and setting and maintaining international best practice in healthcare delivery and patient care within the free zone.
The licensing board is an independent, final license-granting authority. The board, comprising prominent local and international healthcare experts, is appointed by the DHCA Board of Directors and has ultimate responsibility for the licensing and credentialing of Healthcare Professionals (HCPs) and Healthcare Operators (HCOs)/clinical facilities within the free zone. Furthermore, all policy decisions on the licensing process and criteria are approved by the board. The licensing board is a member of the International Association of Medical Regulatory Authorities (IAMRA), making it the first medical regulatory authority in the Middle East to join the organization.
The DHCA - Regulations licensing department conducts Primary Source Verification, an in-house process through which HCPs’ credentials are verified for authenticity and accuracy from the issuer. The department is responsible for ensuring that licensing of HCPs is carried out in accordance with regulations.
*Professional categories and credentials are listed in the guidelines of each licensing category (education, previous licensing, etc.)
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The eligibility criteria for all healthcare professional licensing categories (listed below) within DHCC are filtered based on the type of qualifications obtained and the countries they were obtained from.
*All material is subject to change without notifications. It is the licensee/applicant’s responsibility to review the latest updates and changes.
For more information on how to set up your business in Dubai Healthcare City, click here.
The following steps are required of all Healthcare Operators (HCOs)/commercial organizations seeking to set up within the free zone:
To become operational, all interested parties must complete and submit an initial application form available at Dubai Healthcare City Establishing Facility, and a business plan along with other required documents such as passport and CV (for shareholders, directors and managers). If the facility is a branch, a commercial license or copy of the certificate of incorporation will also need to be submitted. DHCA - Regulations requires this information to understand the applicant’s proposed business.
The Facility Licensing Department (FLD) will conduct a detailed review of each application, then submit it to the Facility Committee (FC) for review. If successful, the facility is issued a provisional approval letter with defined services, along with details on the conditions/restrictions that apply to the propsed facility. At this stage, facilities are not entitled to operate within the free zone until an operating license is issued.
Healthcare Operators (HCOs) will build their leased or purchased allocated units based on international healthcare standards approved by DHCA - Regulations. The Facility Licensing Department also reviews all facility designs and construction of hospitals and healthcare facilities to ensure conformity with the Facility Guidelines Institute (FGI). Furthermore, the Facility Licensing Department (FLD) ensures all medical equipment used within Dubai Healthcare City is certified, appropriately maintained, and in impeccable working condition.
DHCA - Regulations conducts awareness sessions with applicants – covering the pre-operating assessment requirements in detail – after which a pre-operational assessment of all Healthcare Operators (HCOs) is conducted, to ensure all operating requirements are met. These operating requirements are in place to ensure patient safety, enhance the quality of clinical care, and advance clinical excellence. Operating requirements include the following:
The Facility Licensing Department (FLD) pre-operational assessment is a prerequisite to obtain a clinical operating license.